Free website-crawl auditLayer 1
Twig New York logo

Shipping audit: Twig New York

We scanned 5 public pages across Twig New York — shipping policies, product pages, help content, and checkout signals and identified 4 likely shipping issues (1 high-severity). Twig New York is a New York, United States-based kitchenware brand on shopify — 4 employees, founded 2014. Preliminary monthly savings range: $1.3k–$15.6k. Connect Shopify, ShipStation, or carrier data for a deeper read-only audit with exact figures and personalized fixes.

ShipXray Scorei
15/100
Estimated · from website crawl
Needs attention
Shipping issuesi
4
1 high · 2 medium · 1 low
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Potential monthly savings on shippingi
$1.3k–$15.6k
Preliminary monthly opportunity
More precise after deeper audit
$15.6k$7.8k$0
Signals foundi
13/ 18
Public website signals detected
Connect data to unlock more signals
Free shipping offered · International shipping · Carrier mentions · Warehouse location
More connected data reveals more issues

Shipping issues detected (4)

Sorted by severity
  • High!

    Your shipping policy does not name an international carrier — intl buyers can't verify how their order will arrive.

    Intl orders need a named carrier.

    Recommended fix

    List the carriers you use for each region in your shipping policy: USPS / DHL eCommerce for sub-$200 orders, FedEx International / UPS Worldwide for higher-value. Include estimated delivery windows by region.

    See exact steps for your store →
  • Medium!

    Checkout is USD-only, but you accept orders from CA, INTL.

    USD-only intl checkout drags conversion.

    Recommended fix

    Enable Shopify Markets (free on Shopify Plus, available on Standard) for native presentment currencies. International buyers see local currency, you still settle in USD. Reduces card-network FX fees by 1–3%.

    See exact steps for your store →
  • Medium!

    Your shipping policy doesn't state how long delivery takes. Buyers ask support instead.

    Recommended fix

    Add a delivery promise to every PDP: "Order today, ships in 1 business day, arrives in 3–5 days." Pull the data from your TMS or carrier zone chart. Conversion lifts 5–12% on stores adding this.

    See exact steps for your store →
  • Low!

    No tracking app or branded tracking URL detected. Buyers jump to the carrier site after purchase.

    No branded tracking → missed engagement moment.

    Recommended fix

    Install AfterShip, Shop, Route, or Parcel Perform on Shopify — all take 10–15 minutes. Customize the tracking page with your logo, a featured-product strip, and a referral CTA. Drives repeat-visit engagement.

    See exact steps for your store →

Public evidence has limits — unlock the connected layer

A precise audit requires authorized, read-only access to your carrier accounts, Shopify, and ShipStation. Connection is opt-in, revocable, and never executes shipments or modifies your store. Evidence used in this flash audit: shipping delivery, returns exchanges, terms conditions, privacy policy · 5 public pages scanned.

  • Read-only — we never touch shipments
  • Revocable any time
  • Your data stays private
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Employees
4
Founded
2014
HQ
New York, New York
Catalog (products / variants)
50 / 270
Carrier
Not detected
Shipping stack
Shopify
Inferred · Apollo enrichmentEstimated · Layer 1 crawl

What this free audit shows you

This profile is based only on public website evidence, so it highlights likely shipping gaps and early savings opportunities without requiring access to private store data.

Why these issues matter

  • Unknown carrier = savings estimate stays conservative
  • No lost-package guarantee = more support friction
  • Duplicate policy URLs = SEO or trust dilution
  • No branded tracking = weaker post-purchase experience

What a deeper audit unlocks

ShipXray is a shipping intelligence and savings platform. Connect Shopify, ShipStation, or carriers to reveal actual costs, leakage, delivery performance, WISMO, tracking gaps, carrier mix, and more — backed by data, not guesses.

Competitive benchmark

Top Kitchenware brands by ShipXray Score

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Unlock exact fixes & deeper savings

Connect Shopify, ShipStation, and carrier accounts (read-only) to turn public signals into exact fixes, precise monthly savings, and ongoing monitoring.

Read-onlyNever sharedRevocable
ShipXray audit · template v1 · analysis v4 · composed 4/30/2026, 2:06:05 AM